About Us

Barnet Citizens Advice Bureau provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.

The service aims:

- To provide the advice people need for the problems they face

- To improve the policies and practices that affect people’s lives

The three bureaux that make up Barnet CAB operate as centres to provide a confidential and impartial service of advice, information and assistance to the public.

The service is available equally to everybody who seeks its help, regardless of race, gender, sexuality or disability. The Bureau is affiliated to Citizens Advice, which is the national association of Citizens Advice Bureaux, and the organisation is wholly independent.

The service is provided by unpaid volunteers, who are supported by a team of paid supervisors, manager and specialists.

Quality standards

Barnet CAB Services is regulated by Citizens Advice, which is the national association of Citizens Advice Bureaux, and by the Legal Services Commission (LSC).

The quality of advice and governance was audited by Citizens Advice in February – March 2009 and found to be of very good quality. At these audits, Barnet CAB’s performance was rated as being within the top 10% of CABs in the country.

Quality marks at the General Help with Casework level have also been awarded by the Legal Services Commission for our work in Benefits, Debt and Housing.

The Bureau is funded by:

- London Borough of Barnet Chief Executive's Service

- London Borough of Barnet Children's Services

- London Borough of Barnet Adult Social Services

- Big Lottery Fund

- BIS funded Capitalise partnership

- Macmillan Cancer Support

- Nationwide

If you have any suggestions about our service, please contact the This e-mail address is being protected from spambots. You need JavaScript enabled to view it. , Barnet CAB,40-42 Church End, Hendon, London NW4 4JT.

If you would like to support Barnet cab either by volunteering or by making a donation, please click on the links

View our Annual Report (PDF, 320K) requires Adobe Acrobat Reader