Citizens' Advice - Campaigning for Change 

The experience of Citizens Advice Bureaux gives a unique, fresh insight into the problems facing UK citizens.  

Citizens Advice collects evidence of CAB clients' problems and uses this to campaign for changes in policies and services. We have a key role in speaking up for clients, raising issues brought into bureaux, contributing to public debate and informing legislation. 

The evidence we gain by helping people is used to tell policy makers and service providers nationally about the impact of policies and advocate change.

Our policy work focuses on: 

- addressing poverty
- challenging discrimination
- getting a fair deal for all
- improving service delivery
- securing access to justice and advice  

What about Social Policy in Barnet?

Within Barnet CAB we have our own social policy group which seeks to identify problems locally and where possible to address them. 

So far, our local campaigns have included putting pressure on local social landlords to work more closely with their tenants who are in rent arrears, so as to avoid evicting them and making them homeless; and liaising with the housing benefit department to improve the way in which they deal with applications for discretionary housing payments. 

We rely on our work with our clients – all of whom either live, work or study in Barnet - to undertake this work and to identify new issues upon which to campaign. 

If you have suffered as a result of a problem or issue of a local nature, please This e-mail address is being protected from spambots. You need JavaScript enabled to view it. and let us know. We will attempt to respond to all enquiries within 7 days.